SKORPIES FAQ
The Skate
What are Skorpions?
They are eight-legged...just kidding. They are an updated version of the original adjustable roller skate, which allowed you to use your own shoes. Only now, you don’t need a key!
This new roller skate carries a patented design that makes Skorpion™ Skates the most stable roller skates ever made. Skorpion offers three versions of the roller skate, the Quadline Street, the Multi Terrain and SKORPIES kid's skates. They each have distinct uses and both offer unsurpassed stability, performance and comfort.
Who invented Skorpions?
Reg Reid, from New Zealand. His inspiration came from watching his grandchildren struggle with in-line skates and he didn’t want them growing up not knowing the wonderful feeling you get from skating and all the healthful advantages.
View history of Skorpion Skates
What type of shoe can I wear with SKORPIES?
The footplate adjusts to the size of your shoe, so most styles of athletic footwear (like your most favorite pair of sneakers), or a closed-toe shoe style, like you would wear to school, would be best.
How do I adjust SKORPIES?
There is an adjustment knob under the footplate. Loosen or tighten it to fit around whatever shoe you are wearing. It’s a great solution for growing kids. (Thanks Reg!)
Do SKORPIES have brakes?
Yes, SKORPIES have brakes on both skates to provide maximum safety and control for junior skaters.
What are the wheels made out of?
SKORPIES wheels are made of 80mm 78A Polyurethane (PU), and are combined with Abec1 bearings to further advance SKORPIES safety features by giving optimum control of the rolling speed.
What is the truck made out of?
The axle assembly has an 8mm steel axle shaft encapsulated by Glass Filled Nylon, providing strength and stiffness, exceptional pivoting and steering action, and perfect surface tolerance to support the high performance bearings.
Can I use them on all types of surfaces?
SKORPIES are designed primarily for use on flat dry surfaces such as pavement, cobbles, rinks, sidewalks, boardwalks and pathways.
Your Requests
Where can I find customer opinions about SKORPIES?
You can start with our site's blog section at www.skorpion.com. And, it's becoming standard to see customer reviews of products they purchase on most retail sites or consumer review sites like www.pronto.com.
View Skorpion Merchant Directory
Who can I contact if I have a problem with SKORPIES?
We are always available to help you at customerservice@skorpion.com however it would probably be more efficient for you to contact the store you purchased them from, as they already have you plugged into their systems!
Can I rent SKORPIES anywhere?
Not yet, but soon!
Can I have a free pair of SKORPIES sent to me?
We wish we could send free skates to everyone who requests them, but we are happy to provide you with a link to your local store or online store:
If you are in the USA, Canada or Mexico you can purchase SKORPIES right now from our online shop.
If you live in any other country you can find your closest store by viewing our retail locator.
Ordering
Can I purchase SKORPIES on the Skorpion website?
If you are in the USA, Canada or Mexico you can purchase SKORPIES right now from our online shop.
If you live in any other country you can find your closest store by viewing our retail locator.
If I purchase at one of your online retailers who also has a physical store, can I return them to their store?
Items purchased from Skorpion’s Merchants such as Dick’s Sporting Goods or Skate on Haight, are subject to the individual merchant's return policy; please check our Skorpion Merchant Directory for specific return policies:
View Skorpion Merchant Directory
How do I use the Special promotion Coupons?
After you enter your payment information, type your code in the “Promotional Code” section and it will appear on the review order page that comes up just before you place your order.
Where do I purchase replacement wheel kits and what size do I need?
Most of our merchants carry spare parts. Click the following link to find your nearest merchant:
View Skorpion Merchant Directory
Sizing
What sizes do SKORPIES come in?
| NZ/Aus | 12.5 - 2.5 |
| Europe | 31 - 35 |
| UK | 12.5 - 2.5 |
| US | 13J - 3½ |
How much weight can SKORPIES take?
SKORPIES maximum skater weight is 100 pounds or 45kg. SKORPIES are recommended for ages 5 to 9.
Safety Guidelines
Do SKORPIES have a warranty?
Yes! SKORPIES have a warranty to be free from defects in materials and manufacturing for a period of twelve (12) months from the date of purchase, but you must have a copy of your order and a receipt to show proof of purchase.
Should protective gear be worn with SKORPIES?
Absolutely! No question about it.
Are there any instructional videos on how to use SKORPIES?
Learning to skate couldn’t be easier and more fun with SKORPIES. To help you along the way we have produced a series of instructional videos to take you from the basic skills of “Getting Started” and “Stopping” to “Turning” and then more advanced skills such as “Slalom” and “Skating Backwards”. Click here to view videos.