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Privacy Policy

Updated 16 May 2013

SKORPION SPORTS LTD. has created this privacy policy to inform you of the information gathering and sharing practices for this Web site. SKORPION SPORTS LTD, which operates the Web Site wants to validate our commitment to your privacy, by notifying you of: 

  1. What personally identifiable information of yours is collected through the Web Site
  2. The association collecting the information;
  3. How your information is used;
  4. With whom your information may be shared with;
  5. What choices are available to you regarding collection, use and distribution of your information;
  6. The kind of security procedures that are in place to protect against the loss, misuse or alteration of your information provided to SKORPION SPORTS LTD;
  7. How you can correct any inaccuracies in your information.

If you have questions or concerns regarding this statement, you should contact our Customer Service Department by email at customerservice@skorpion.com.

Visiting skorpion.com

Every time you visit the skorpion.com Web site, your IP address, browser specification, operating system specifications reference site domain name are logged. This data is used strictly for auditing, research and analysis in order to maintain, protect and improve our services; ensuring the technical functioning of our network; and developing new services. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Cookies

"Cookies" are files stored on your computer's hard drive by your browser. Cookies may store user preferences and other information. They do not include any data that will identify you personally. They are, however, required to use many features of the skorpion.com Web site. Most browsers accept cookies automatically. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

Information You Provide

When you sign up for a skorpion.com service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). We may also ask some optional questions in order to help us better serve you. Except as provided in this privacy policy your account information is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) You can manage and correct your account information by logging into the account area of the individual service.

Sometimes, we may contact you about sales and special offers, new products, contests/sweepstakes, and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us, or just signed up for our offered e-mail lists. To customize the information you want to receive from us, simply sign on and select the specific information you wish to receive or not receive.

You can also send an email customerservice@skorpion.com to inform us that you want to unsubscribe from any email list.

Google Display Advertising

SKORPION SPORTS LTD have recently implemented updated Google Analytics tracking code to support Google Display Advertising, utilising the Google remarketing feature. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. We are also able to use the Google Analytics opt-out browser add-on.

Web Store Ordering

When you order from the skorpion.com Web Store, we need your name, email address, billing and shipping address, phone number and credit card number with expiration date and security code. We use this data for processing your order which includes shipping it and sending you order and shipment confirmations via e-mail.

Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) Sometimes, we may use the purchases you make to customize our product recommendations. We also track customer site usage and traffic patterns. Usage and traffic data is used only to improve our site's design and provide our customers with an excellent shopping experience. 

Customer Service

In addition to being able to call our customer service department, you may also email us at customerservice@skorpion.com. Any correspondence from you to us is stored within our system so that we can properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department and will NOT be shared with anyone without your consent.

Contests and Sweepstakes

Whenever we run a contest or sweepstakes promotion, it will be posted with the rules as well as details on how your submitted entry information will be used.

Customer Contact Form

You can use this form to give us any suggestions or comments which we will use to improve skorpion.com. Except as provided in this privacy policy, your submitted information is not shared with anyone in any way.

skorpion.com Third-Party Relationships 

We have several relationships with third-parties vendors to better serve our customers. 

  1. Affiliates: An affiliate program allows other Web sites to earn money by linking customers to the skorpion.com Web Store from their sites. These affiliates can only access data from us about the number of transactions and their earnings. They cannot access our customers' personal data. If you choose to apply to any of our affiliate programs, we use your submitted information strictly for conducting business with you. To administer the affiliate programs, these third parties may have access to certain parts of your information but is are restricted to only use such information in connection with its administration of the affiliate programs you’ve chosen to apply for.

  2. Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfil and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.

  3. Payment Providers: Payments made to skorpion.com happen via one of our third party payment providers. Currently these providers are Direct Payment Solutions (for Visa and Mastercard Credit card payments) and Paypal (for payments made via the PayPal system). The personal information (including card numbers or account details) which you provide to any of these payment providers is never stored on or transmitted through skorpion.com systems. As such, this information is subject to the privacy and data retention policies of the payment providers being used. We will share with our payment providers only the minimum amount of information required to collect your payments.

  4. Marketing and Promotions: Sometimes, we may appoint certain third-parties to assist in marketing and promotional offers to those customers who have agreed to receive such offers. These third-parties will only have access to necessary information and are required to not use any of your submitted information for any other purpose.

Security Policy

All information is stored in New Zealand. SKORPION SPORTS LTD may protect user information with secure server, firewall and/or SSL encryption security measures in order to protect consumer privacy.

Changes to Privacy Policy

We may, at our discretion, update or revise this Policy at any time. Any changes will take effect immediately once they are posted on the skorpion.com Web site. If we make any changes in our privacy practices we will email Opt-In users, notifying them of the changes in our privacy practices. It is your responsibility to check the privacy policy for any modifications or updates. Your continued use of the skorpion.com Web site after any changes have been posted on our Web site indicates your acceptance of those changes.

Questions about our Policies

If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at customerservice@skorpion.com.